Privacy Statement

Why your privacy is so important to us...
In the course of our normal operations, Calvary Retirement Community Ryde gathers extensive information about our clients and residents.

This imposes responsibilities on our employees and volunteers to ensure that the privacy of confidential information is safeguarded.

Specifically, all personnel acting on behalf of Calvary Retirement Community Ryde are subject to the Privacy Act 1988. This Act lays down strict privacy safeguards which organisations such as Calvary Retirement Community Ryde must observe in dealing with personal information.

If you have an privacy concerns direct them on the first instance to the Chief Executive Officer of the Director of Nursing and Resident Care Services.


Looking after your rights...
The Privacy Act prohibits any person from accessing, using or disclosing any personal information in the possession of Calvary Retirement Community Ryde except when performing their duties of providing care and in accordance with the relevant legislation.

Personal information will only be collected where it is necessary for the resident's primary purpose for being involved with Calvary Retirement Community Ryde, and where possible will be collected directly form the resident. Reasonable steps will be taken to ensure that all information held by Calvary Retirement Community Ryde is accurate, complete and up-to-date.

Sensitive information (that is, health information, religious and political beliefs, sexual activities, professional or trade associations, union membership, criminal record) will not be collected unless the individual has consented or collection is either necessary for their well being or required by law. Always, the resident is made aware that information will not be disclosed without their consent, unless required by law.


Ensuring confidentiality...

People using Calvary Retirement Community Ryde services are assured their confidential personal information would only be used for the purpose for which they have provided it. It will not be provided to any person or agency without the consent of the resident or his/her legally designated representative. Calvary Retirement Community Ryde will only use or disclose residents' personal records when it directly relates to their care or welfare, and only then with the consent of the resident involved or as required by law.

********
Information about residents contained in computer files will be stored in a password protected manner ensuring the information is accessible only to approved personnel.

********
Where practical, any person has the option of not identifying themselves when they communicate with Calvary Retirement Community Ryde.

********
Calvary Retirement Community Ryde has a Privacy Policy Statement detailing the handling of personal information pursuant to the Privacy Act 1988 and the Privacy Amendment (Private Sector) Act 2000. The Privacy Policy Statement is available for your inspection.

"We care about
your privacy!"